Our reliable quality management system
for your medical translations

We use the ConSense IMS quality management system to design, maintain, and improve all in-house processes. It governs all work processes and serves our staff as standard documentation system and source of information for project management and quality assurance. We have developed our processes with the support of the ISO 9001 quality management standard. With our in-house quality assurance measures, we are also able to maintain and improve the quality of your specialized translations.

Computer Assisted Translation

In addition, CAT tools assist us with performing quality assurance on your medical translations. We save your translations in translation memories. This system recognizes repetitions, identical sentence pairs, and similar text segments. This ensures that the wording and technical terms specified by the customer are used consistently. It also means that numbers and product names are always used correctly. At the same time, you will save money, as we bill similar content at a discounted per word price. You also save time because the translator has less work to do. In addition, our CAT tools ensure that your terminology is used correctly.

The quality of our professional translations is firmly based on the technical and linguistic skills as well as the reliability of our language experts. That is why careful selection, particularly of our specialized medical translators, based on strictly defined selection criteria is so important. We entrust your medical translations exclusively to native speakers who have specialized in medicine and have demonstrated their knowledge and experience. Before we work with new language experts, we test them using an established selection procedure.

Qualifications and subject matter expertise

At mt-g, all our specialized medical translators have a recognized university/college degree and/or several years of professional experience. They are scientists and technical specialists with a translation degree or translators specializing in various fields of medicine and pharmacology. We carefully screen our applicants by having them complete a test translation. If they translate this accurately, they are accepted into our international network on a probationary basis.

Probationary period

We pay close attention to the quality of the work provided by our specialized medical translators during their probationary period. Incidentally, with our reliable evaluation system we also constantly review the performance of our long-standing regular translators.

Our staff regularly complete training and continuing education courses in project management, quality assurance, and translation technologies. Rest assured that, at mt-g, you are always communicating with an expert.

Always up to date

In addition, our project managers regularly receive dedicated training and continuing education pertinent to their specialist fields and customers. Your personal contact partner knows the ins and outs of your sector. That is why they can provide you with expert support for all your specialized pharmaceutical and medical translation needs.

When translating your medical documents we respect data protection and maintain the confidentiality of your information.
 
All our in-house staff and external suppliers have signed a non-disclosure agreement. This ensures that your data is always protected with us. Moreover, we will gladly sign such an NDA with you before we start your specialized translation project. mt-g treats all documents confidentially and shares them only with those involved in your project.

The Across Language Server, one of the leading translation management systems, provides an additional layer of security and quality because ...

• … it creates a closed working environment and requires users to log in,
• ... it minimizes security risks and manages projects and processes,
• … our project managers can decide which user has which rights,
• … texts can be edited only after a project has been assigned,
• … changes in the translation memory and terminology database are logged at all times,
• … our project managers set the rules for the entire translation process, and
• … once the tasks have been completed, your data is no longer in the translator's IT system.

As part of our quality management process, we have already successfully passed numerous customer audits. Would you like to request an audit? Our quality management team will be happy to answer all your questions in person.

mt-g stands for accurate specialized medical and pharmaceutical translations - as underlined by our certifications. The international standard ISO 9001 is the foundation of our quality management system. With additional steps in the translation process, the ISO 17100 standard gives you even more security if required. The ISO 18587 standard combines artificial intelligence with human intellect. On request, medical and pharmaceutical translations are first machine-translated and then carefully post-edited by our language experts.

You can find more details of our certifications in the glossary.

Do you require a copy of our certificates for your QM system? Just ask us at qm@mt-g.com. We will send the required certificate to you directly.

We have concluded non-disclosure agreements with our customers. For this reason, there is only so much that we can disclose. What we can say is that 80% of the top 50 pharmaceutical companies worldwide rely on our services.