Open WebUI: How mt-g Enables Employees to Become Responsible AI Users

Artificial intelligence is no longer just a topic of the future in the translation industry. Thanks in particular to machine translation, AI is already an integral part of many standard processes and is becoming increasingly important. This development not only changes the way we work, but it also opens up new opportunities for efficiency, consistency, and quality across the entire value chain.
For mt-g, AI is much more than just a collection of individual tools. When used correctly, it unlocks new potential for processes, knowledge, and – above all – people. As a global content service provider, mt-g therefore makes targeted investments in employee training related to AI. The goal is to provide them with quick and easy access to relevant expertise and to actively support them in how they use new technologies.
Since its founding, mt-g has stood for quality, precision, and customized solutions. These values remain unchanged even in the age of AI and are further optimized through the targeted use of intelligent technologies. One thing is clear: AI supports people; it does not replace them. Rather, it is intended to empower employees to improve processes in a targeted manner, make better use of knowledge, and thereby ensure even greater consistency and quality. At the same time, it lays the groundwork for tailoring processes even better to suit individual customer requirements and existing workflows.
Open WebUI as a Central AI Hub
With Open WebUI, mt-g has introduced a centralized, secure AI platform for all employees. It provides a unified interface to AI engines and enables our teams to use AI in a targeted and efficient manner in their day-to-day work. The platform offers a wide variety of pre-programmed agents—specialized AI experts for various areas of application. These include, among other things, agents for programming, legal issues (which are not a substitute for legal advice), CAT tools, and agents for everyday practical questions. For example, employees can ask specific questions about Trados Studio or Across, or quickly get help with simple tasks without tying up additional internal resources.
The agents either use mt-g's internal knowledge or are guided by precise prompts. Unlike publicly available AI models, no data ever leaves mt-g, and data is not shared externally. The use of Open WebUI is fully GDPR-compliant, ensuring the controlled and responsible use of AI across your entire business.
AI as an Integral Part of Future Workflows
In the future, AI will become an increasingly natural part of daily workflows at mt-g. Open WebUI is not a static solution, but rather a platform subject to continuous improvement. Additional agents are already planned and will be added gradually based on the specific needs of the employees. A particular focus is placed on actively involving employees. They will be encouraged and given individualized support to create their own agents or further develop existing solutions. This creates an AI platform that is not only used, but also co-created.
mt-g deliberately focuses on the interplay between human intellect and artificial intelligence. This is not because humans are meant to be replaced, but because AI, when used correctly as a tool, increases efficiency, makes knowledge accessible, and supports quality over the long term.
